Privacy Policy

Effective Date: March 10, 2026

ASAP Movers, Inc. (“ASAP Movers,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you interact with our website or request our services, we may collect personal information including:

Name
Phone number
Email address
Service address(s) and move details
Any information submitted through contact forms, quote requests, or advertisements
Communication preferences

This information is provided voluntarily by you when requesting information, estimates, or services.

How We Use Your Information

We use customer information to:

Provide moving quotes and schedule services
Communicate regarding your move or service request
Send confirmations, invoices, or service updates
Respond to inquiries and customer support requests
Improve our services and operations
Send occasional marketing communications about promotions, service updates, or company announcements

Marketing communications are infrequent, and you may opt out at any time.

Email Communications

We may occasionally send marketing emails through a third-party email service provider such as Mailchimp.

These emails may include:

Service announcements
Promotions
Company updates

You can unsubscribe at any time by clicking the unsubscribe link included in every email.

SMS / Text Messaging

ASAP Movers may use SMS (text messaging) to communicate with customers for purposes including:

Move scheduling and service updates
Appointment reminders
Customer support
Occasional promotional messages or service announcements

By providing your phone number to ASAP Movers, you consent to receive text messages from us.

Message frequency may vary.
Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

We do not sell or share SMS consent with third parties or affiliates for marketing purposes.

Employee Recording, Photography, and Wearable Devices

ASAP Movers respects the privacy of our customers inside their homes and businesses.

Our employees are not permitted to secretly record customers using phones, wearable devices, smart glasses, or other recording equipment while performing services.

Wearable recording devices (such as smart glasses or body cameras) are not used as part of our moving services.

However, in certain situations, photos or videos may be taken by employees or supervisors for legitimate business purposes, including:

Conducting virtual or in-person move surveys and estimates
Documenting pre-existing conditions prior to a move
Documenting damage claims or service incidents
Documenting pre-move and post-move conditions
Verifying completion of deliveries for retail or logistics partners (such as Costco, Wayfair, or similar programs)
Confirming delivery placement or completed services

These images or videos are used strictly for operational documentation, service accuracy, service verification, and claims protection.

They are maintained internally and are not used for marketing or public distribution without consent.

ASAP Movers does not authorize employees to conduct covert or unauthorized recordings of customers or their property.

Service Documentation and Claims Protection

As part of providing professional moving and delivery services, ASAP Movers may document conditions before, during, and after services through photographs, video, written notes, or digital survey tools.

This documentation helps ensure accurate estimates, verify delivery completion, document pre-existing conditions, and fairly evaluate any service-related claims.

Such documentation may be used internally for operational review, insurance purposes, or dispute resolution.

By scheduling service with ASAP Movers, customers acknowledge that limited photographic or video documentation may occur for service verification, estimates, delivery confirmation, or condition documentation purposes.

Information Sharing

ASAP Movers does not sell, rent, or trade customer personal information.

We may share information only with trusted service providers that help us operate our business, such as:

Scheduling and CRM systems
Payment processors
Email marketing providers
Communication platforms (such as phone and messaging systems)

These providers only receive information necessary to perform their services.

Data Security

We take reasonable administrative and technical measures to safeguard personal information and protect it from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Services

Our website and operations may use third-party services including:

Website hosting providers
CRM or scheduling software
Payment processing platforms
Email marketing services
Communication platforms (such as RingCentral)

These services may collect and process information according to their own privacy policies.

Your Privacy Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information where applicable

To submit a request, please contact us using the information below.

Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the updated effective date.

Contact Information

If you have questions regarding this Privacy Policy or how your information is used, please contact:

ASAP Movers, Inc.
Santa Maria, California
Phone: (805) 544-9222

Email: info@asapmovers.com